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There May Be No One Left to Care About Inclusion But You | SaaStr

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So at the end of SaaStr Annual this year, I shared a bunch of statistics and metrics.  Including one where, for the first time ever, we came up short:

We missed our inclusion goal for the first time since we set one at Annual.

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We only had about 680 qualified attendees on our no-cost Equality and Inclusion program.  We’d always hit our goal of 1,000 since we rolled out the program in 2018.

What happened?

There are a number of root causes I think, but one is clear: many folks don’t care anymore.  At least, not as much.

  • A lot of folks in the community that helped support our goals here in the past — to be direct — didn’t help this year.   For whatever reasons.  Folks that promoted the program before, mostly … didn’t.  It’s fine.  But I didn’t expect all the interest to evaporate.
  • Our internal team was less focused here.  Everything was harder in 2024, and most folks on our tiny team worked twice as hard to hit the Top 3 goals.  While Inclusion was close a the Top 3 goal, it’s not in our Top 3.  So it didn’t get as much attention in a harder year.  Despite the core team working on this being 70%+ women and majority less historically inclusive.
  • We had a lot of cheaters in our 2024 program — a record number, by far.  That burned us out.  It’s a huge amount of work for a tiny team to screen applicants.  Usually, about 25% or so aren’t qualified.  This year, 50%+ of folks that applied weren’t eligible.  50%!  And so many of that 50% … argued.  As a result, it took so, so many more cycles to process the applicants than ever before.
  • We still, barely, did hit our goals here on speakers.  For every year since 2018, we’ve had a majority of women speakers, and 60%+ less represented speakers.  That’s easier, because the denominator is smaller.  But even so, we barely hit the goals here.  We cruised past it the past 4 years or so.

The reality is we’re in a much different world than we were a few years ago. More different I think than we realize.

And building an inclusive company, an inclusive community, an inclusive culture is truly your goal — you are going to have to own more of it yourself.  Step up more.  Make it a Top 5 Goal, at least.  And work on it every week, not just … when you can.

It may only be you at the top that truly cares the most about building a truly diverse team. 

And if you don’t, you may end up with a company that looks a lot like you.  That’s more stable to start.  But in the end, far more brittle.

And let me note — I’m a white male of privilege writing this.  I don’t claim to be an expert.  I may get things wrong here, I apologize.  I just claim to be someone that cares deeply about building truly diverse teams.

In first first start-up, I was the only white male of privilege in the original team, and there were only 2 in the First 15.  It was the most diverse team I’ve ever worked on.  And the only one where we all, 100% believed we could do the impossible.  And we did.

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